One of the biggest challenges for business travelers is finding hotels that offer the ideal guest room layout, as well as services and amenities that are truly designed for people who need to get work done in their hotel guest room.What I've found is that many popular hotel chains that promote a business-friendly environment, or that offer special guest rooms designed for business travelers, have missed the mark and never bothered to ask business travelers what, in fact, they need within their guest room and from a hotel, to be productive.
Business-Friendly Hotel Checklist
As you're planning your next business trip, use the following checklist to help you find the best business-friendly hotel in order to insure your comfort and productivity, without having to overspend on extras:
- Free Wi-Fi Internet access throughout the hotel (including within the guest rooms) - Traditional (wired), high-speed Internet access in the guest rooms is fine too, but you should not be charged up to $20.00 per day for it. Look for hotels that offer free Internet access and free local calls. Or, find a hotel that offers a flat rate for unlimited Internet, local and long distance calls. If you travel for more than three or four days per month, seriously consider investing in a wireless Internet card for your laptop computer. (Contact AT&T Wireless, Sprint, T-Mobile, etc., and shop for the best wireless service plan that meets your needs). A wireless Internet card for your computer will insure you have high-speed Internet access virtually anywhere you travel within the U.S. (airports, hotels, on trains or buses, etc.).
- A good size desk and workspace with a comfortable chair.
- Ample lighting near the workspace.
- Multiple electrical outlets located near the desk. (Surprisingly, few hotels offer this). Many business travelers need to plug in their laptop computer, cell phone, PDA, iPod and other devices simultaneously. One quick fix is to travel with your own power strip. I have stayed at countless hotels that offer wired Internet service (with the cable attached to the desk), but the desk had no electrical outlets nearby, so guests could not plug in their laptop computer while it's connected to the Internet.
- Two phone lines.
- Free parking.
- Coffee machine in the room and/or a coffee shop (Starbucks) in the lobby.
- A business center that is open 24-hours-a-day, and that doesn't charge a fortune to use a printer, fax machine or copier.
- Complimentary daily newspaper.
- A concierge to offer restaurant suggestions and make your reservations, especially if you need to impress important business associates.
- Express check-in and check-out.
- 24-hour room service (since many business travelers prefer to dine in their guest room, as opposed to alone in a hotel's restaurant).
- A kiosk in the lobby or business center for airline travelers to check-in with their airline, obtain seat assignments, and print boarding passes 24 hours before a flight.
- In-room iron and on-site dry cleaning/laundry service (preferably that offers express service). It's common for a business traveler to unpack and find their business clothing has become too wrinkled to wear, or it somehow gets stained before an important meeting or presentation.
- The ability to earn and redeem airline frequent flier miles and hotel rewards for each stay.
If you can find an affordable business hotel offering some or all of these business services and amenities, your next business trip will be more productive, hassle-free and comfortable.
In terms of saving money when booking a business-friendly hotel, I strongly recommend using Hotels.com, Travelocity.com, Kayak.com, Orbitz.com or one of the other popular online travel sites. I am also a big fan of TravelZoo.com for finding travel discounts and special deals.
Make sure, however, that you understand the online service's hotel rating system. I have discovered that Priceline.com, for example, sometimes tends to over-rate some hotels it offers at a discount. For example, I booked what Priceline.com called a "four star" hotel in Los Angeles recently, but every other hotel rating service called it a "three star" hotel (and that was being generous).
Sometimes, visiting a hotel's website directly and looking for online specials, and/or utilizing a AAA or corporate discount will allow you to find the best possible rate for a hotel.
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